Own production and sale of extra virgin olive oil of Leccino and Nociara varieties and Termite di Bitetto and Leccino table olives

+39.392.748.7617
info@agricolafuggiano.it
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Terms and Conditions of Sale

Dear Customer,
We inform you that the general conditions of sale, below, indicate, in compliance with the regulations in force for the protection of the consumer, the conditions and methods by which to proceed with the online purchase on the site of Agricola Fuggiano, from now called Seller, of the products of your interest in a safe, easy and convenient way. We therefore invite you to read and accept them in order to proceed with your purchase.

I. SUBJECT

These general terms and conditions govern the sale of products marketed by the Seller to consumer users and users acting for business purposes.
These general conditions are effective as of the date of acceptance of the same by the customer on the site, which is valid for all purposes as acceptance under Article 1341 of the Civil Code.
The company reserves the right to modify at any time these general conditions of sale by reporting them on the site.
Any contractual or extra-contractual liability on the part of the company for direct or indirect damages to persons and/or property caused by the non-acceptance, even partial, of an order is excluded.

II. MODE OF PURCHASE

The purchase of the products is made through access to the site and the corresponding registration. For each of the products is available on the site a description containing the main characteristics of the same. All information supporting the purchase is intended as mere general information material.

It is understood that the image accompanying the description of the product may not be perfectly representative of its characteristics, but differ in color, size, accessory products in the picture.
The correct receipt of the order is confirmed by the Seller by an automatic response by e-mail, sent to the e-mail address provided by the customer at the time of registration. This confirmation message will contain an “order number”, to be used in case of any communication with the company. The message will contain all the data entered by the customer, who undertakes to verify their correctness and promptly communicate any corrections.

In case of non-acceptance of the order, the seller guarantees timely communication to the customer.

III. METHOD OF PAYMENT.

All prices on the site are intended to be public prices and, therefore, inclusive of VAT.
Prices may vary without prior notice and the only correct price is to be understood to be the one indicated at the time of order confirmation.
On certain products, subject to price promotions, the seller reserves the right to accept orders by reducing the quantity, subject to prior notice and acceptance by the customer, failing which the order shall be deemed cancelled.

In cases of purchase of goods with payment method “credit card”, at the same time as the conclusion of the online transaction, the bank of reference will authorize only the commitment of the amount related to the purchase made. The amount related to the goods processed, even partially, will actually be charged to the customer’s credit card only upon delivery of the ordered material to the courier.

For further information or to receive support, you can directly contact the seller or the Customer Support team at the phone number during the hours indicated, the cost of the phone call is 12 cents per minute from a landline phone and varies depending on the operator from a cell phone.

Goods are sent only after the order is accepted and credit is received.
In case of cancellation of the order, either by the customer or in case of non-acceptance of the same by the seller, the cancellation of the same will be carried out and the release of the committed amount (the time of release depends solely on the banking system). Carried out the cancellation of the transaction, the seller can not be held liable for any damages, resulting from the release of the committed amount by the banking system.

The seller reserves the right to ask the customer for additional documents proving the ownership of the credit card. In the absence of sending the documentation, the seller reserves the right not to accept the order.
The security of transactions is guaranteed by a data encryption system (SSL) and direct, protected and certified connections.

IV. MODE OF DELIVERY.

For each order placed, the seller shall issue a sales document for the material shipped. For the issuance of the invoice, the information provided by the customer at the time of the order shall be authentic.The customer may request a copy of the invoice or tax receipt within three months of its issuance.Delivery charges are the responsibility of the customer and are indicated when placing the order.No responsibility can be attributed to the seller in case of delay in processing the order or delivery of what was ordered. Upon delivery, the customer is required to check:- that the packaging is intact, neither damaged, nor wet, or otherwise altered;
– that the number of packages corresponds to what is indicated in the transport document.

Any damage to the product or packaging or the mismatch of indications, must be immediately contested to the courier by affixing WRITTEN RESERVE OF CONTROL, on the courier’s proof of delivery. Once the courier’s document has been signed, the customer may not object to any dispute about the external characteristics of what has been delivered.
In case of failure to collect within 5 working days of the material in storage at the warehouses of the courier due to repeated inability to deliver to the address specified by the customer when ordering, the order will be canceled.

WITHDRAWAL & LEGAL GUARANTEESee details “Right of Withdrawal”

See details “Legal Warranty”

APPLICABLE LAW

The contract of sale between the customer and the seller is concluded in Italy and governed by Italian Law. For anything not otherwise established, the relevant Italian Law shall apply.
For the resolution of civil and criminal disputes arising from the conclusion of this contract of sale at a distance, if the customer is a consumer, i.e. a natural person who purchases the goods for purposes not related to his professional activity, or does not make the purchase by indicating in the order a VAT number reference, the territorial jurisdiction is that of the Court of reference of his town of residence; in all other cases, the territorial jurisdiction is exclusively that of the Court of the Seller’s headquarters